KVKK CLARIFICATION TEXT
This KVKK Information Text, Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. It aims to inform you about the purposes and methods by which the personal data shared with or collected by Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti., as the data controller, during the use of the platforms by these persons are processed, the legal reasons and your rights arising from the legislation.
INFORMATION WE COLLECT AND PURPOSES OF PROCESSING
Your name, surname, e-mail address, telephone number, gender, date of birth, TR. your identification number, tax identification number, personal interests, billing and delivery addresses; cookies and cookie records for the operation of the platform; If you connect with social media accounts, we collect your data that is approved to be shared through those channels.
We process your information to provide services related to your use of the platforms, to improve the platform and for other purposes listed in the KVKK Information Text.
LEGAL REASONS WE RELY ON
We process your personal information in line with our legitimate interests, for the performance of our contract with you, and to fulfill our legal obligations.
TO WHOM DO WE TRANSFER YOUR PERSONAL INFORMATION?
We share our personal information with the service providers, business partners, affiliates and, where applicable, relevant institutions and organizations we work with to provide you with our services.
YOUR RIGHTS
You have the rights listed in Article 11 of the Personal Data Protection Law No. 6998 regarding your personal information.
HOW CAN YOU REACH US?
To exercise your rights regarding your personal information, you can send an e-mail to info@esoess.com or contact Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. You can apply in writing to .
KVKK CLARIFICATION TEXT
Effective date: This KVKK Information Text was updated on 7/2/2021 and is in force as of this date.
What is the Purpose of This Document?
What Personal Data Do We Process? For what purposes do we process your personal data?
How Do We Collect Your Personal Data?
For What Legal Reasons Do We Process Your Personal Data?
To Whom and For What Purpose Do We Transfer Your Personal Data?
What are your rights?
How can I exercise my rights?
WHAT IS THE PURPOSE OF THIS DOCUMENT?
Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. As, we work to protect the privacy of the personal data of our members who use our site in order to ensure that our users benefit from our services safely and completely. In this regard, this KVKK Information Text has been prepared in order to process the personal data of our members in full compliance with the Personal Data Protection Law No. 6698 (“KVKK”) and the relevant legislation (together, the “Data Protection Legislation”) and to inform our users in this context.
This KVKK Information Text, Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. During the operation of the website https://esoess.com domain and the mobile application (together referred to as the "Platform") operated by Esoess Kimya Makina Sanayi and Platform members/visitors/users (together referred to as the "Relevant Person") Foreign Trade Ltd.Şti. It aims to inform you about the purposes and methods by which the personal data shared with or collected by Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. during the Relevant Person's use of the Platform are processed, the legal reasons and your rights under the Data Protection Legislation.
WHICH PERSONAL DATA DO WE PROCESS? FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
Your name, surname, e-mail address, telephone number, gender, date of birth, TR. your identification number, tax identification number, personal interests, billing and delivery addresses; cookies and cookie records for the operation of the platform; If you connect with social media accounts, your data that is approved to be shared through those channels;
To provide better service to you, our users;
To carry out and complete your order processes and to communicate with you;
To be able to carry out after-sales operations such as returns and exchanges;
To provide you with information about products, services, campaigns and promotions; To better understand your shopping preferences, to conduct trend analyzes and statistical analyses,
Strengthening the security of the Platform
In order to ensure transaction security and carry out authentication processes and
From the relevant legislation, including the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed through These Publications, the Law on the Regulation of Electronic Commerce No. 6563, the Turkish Penal Code No. 5237 and the Personal Data Protection Law No. 6698 and the secondary legislation of relevant laws. We process it in order to fulfill our legal obligations arising from it.
Apart from this data, transaction data such as Platform visit frequency and times, order placement times and IP address at the time of ordering, and aggregate statistical data that do not contain personal information, such as statistics of product pages visited and products ordered, are also used to analyze transaction security and visitor movements and preferences, and We collect and process it for the purpose of understanding it.
We use your personal data collected through the platform for periodic campaign studies to be sent at regular intervals, for the creation of special promotional activities for customer profiles, and for customer classification studies to prevent the transmission of unsolicited e-mails, and in accordance with the relevant legal regulations.
If you use a credit card to pay for the product, your credit card number, expiration date of your credit card, CVV2 code and similar information may be shared with banks. The credit card and/or debit card information used during order creation is not stored in our systems in any way.
HOW DO WE COLLECT YOUR PERSONAL DATA?
Your personal data,
Through stores, business partners or suppliers, including dealers with whom we use a common customer management and cash register system; through security cameras and devices in stores,
Saving the information you verbally declare to sales consultants in stores to our systems,
Saving the purchases you make on the Platform or the information you provide when you become a member on the Platform to our systems and performing transactions through these channels,
Recording all kinds of shopping, collection, delivery, transaction, survey filling, registration, behavioral movements and transactions on the platform in our systems,
By automatic methods such as recording your requests and complaints that you have forwarded to us during mutual communication through communication channels and our stores, or
If you fill out a membership form in stores, we collect information/documents about you from official institutions, organizations and judicial/administrative authorities by non-automatic methods, by recording the records regarding your return/review processes in the relevant documents.
FOR WHAT LEGAL REASONS DO WE PROCESS YOUR PERSONAL DATA?
Your personal data,
"It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract", regarding the creation of your membership and the fulfillment of our obligations in accordance with the membership agreement and sales and after-sales support processes,
In line with our "legitimate interests" regarding personal data processing processes and commercial communication activities within the scope of marketing, segmentation and analysis studies within the scope of membership,
"Data processing is mandatory for the legitimate interests of the data controller" regarding the detection and prevention of suspicious transactions regarding membership and Platform use, ensuring transaction security, studies on operational processes (strategic planning, analysis and business development studies) and our customer relations processes,
Regarding the processes of recording with security cameras in stores, "data processing is mandatory for the legitimate interests of the data controller", "data processing and transfer is mandatory for the establishment, use or protection of rights" and "fulfillment of legal obligation"
"fulfillment of legal obligations" and "explicitly foreseen in the law" regarding our obligations arising from the legislation,
Regarding legal disputes, investigations and other judicial/official processes, "data processing and transfer is mandatory for the establishment, exercise or protection of rights",
We collect/process based on legal reasons.
TO WHOM DO WE TRANSFER YOUR PERSONAL DATA AND FOR WHAT PURPOSE?
We transfer your personal data to third parties only for the purposes specified in this KVKK Information Text. In this context;
To deliver the products you will purchase regarding your membership, orders or purchases, to provide logistics services and after-sales support services, to resolve your requests and complaints and to contact you when necessary, information technologies, marketing / advertising / analysis activities or consultancy that requires expertise, etc. to business partners, suppliers and service providers at home and abroad for the purpose of receiving their services (electronic messaging service providers, call centers, tailors from whom product modification services are provided, personal data collectors through devices, marketing/advertising/analysis service providers, database and server service providers). , infrastructure maintenance and support service providers, legal and financial consultancy services, e-invoice/e-archive invoice service providers, independent audit service providers, shipping/cargo/courier, archiving and warehouse services providers) We transfer it on the condition that it is used within the services provided for the purpose of providing it.
We transfer the information requested from us to these institutions, organizations and authorities in order to fulfill our obligations to provide information, documents and other related obligations to authorized and authorized private or public institutions and organizations, judicial authorities and official institutions/organizations, and to exercise our legal rights such as lawsuit and response rights. .
In order to monitor and detect suspicious transactions and prevent illegal transactions, we transfer this information to our suppliers from whom we receive consultancy services and payment institutions for the relevant transaction, when necessary.
We transfer this information to our suppliers within the scope of activities related to increasing visit traffic on the platform.
If you make your payment by credit/debit card, your credit/debit card information can be shared with the relevant bank, electronic payment institution, etc. without being recorded by []. We transfer it to third parties that provide the service.
In order to carry out business processes, we transfer them to the dealers with whom we use a common customer management and cash register system.
WHAT ARE YOUR RIGHTS?
Regarding your personal data, you have the following rights in accordance with Article 11 of the Personal Data Protection Law:
Learning whether your personal data is being processed or not,Requesting information if your personal data has been processed,Learning the purpose of processing personal data and whether they are used for their intended purpose,Knowing the third parties to whom personal data is transferred at home or abroad,Requesting correction of personal data if it is incomplete or incorrectly processed,Requesting the deletion or destruction of personal data in case the reasons requiring the processing of personal data disappear,Requesting deletion and correction procedures to be notified to third parties to whom personal data has been transferred,Object to the emergence of a result unfavorable to you by analyzing the processed data exclusively through automatic systems, and Request compensation for damages in case of damage due to unlawful processing of personal data.Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. It will finalize these requests within thirty days. Esoess Kimya Makina Sanayi ve Dış Ticaret Ltd.Şti. reserves the right to charge a fee from the relevant persons depending on the nature and scope of the request.
